Privacy Policy

1. Company Information

Company Name: RUIXIN TECHNOLOGY LIMITED

Brand / Website: Chip-Bay / www.chip-bay.com

Business: Global sourcing and trading of electronic components

Address: [Company Address], Hong Kong

Email: janet01@chip-bay.com

WhatsApp: +86 180 0576 1777

2. Information We Collect

We may collect the following information when you contact us or use our website:

2.1 Information You Provide to Us

This may include:

  • Name

  • Company name

  • Job title

  • Email address

  • Phone number or WhatsApp number

  • Country or region

  • RFQ information

  • BOM files

  • Part numbers

  • Quantity requirements

  • Target price, delivery requirements or project details

  • Shipping, billing or payment-related information if an order is placed

2.2 RFQ and BOM Information

When you send us an RFQ, BOM or component sourcing request, we may collect and process technical and commercial information such as:

  • Manufacturer part numbers

  • Brand / manufacturer

  • Required quantity

  • Date code requirements

  • Packaging requirements

  • Delivery schedule

  • Project or production demand information

We treat RFQ and BOM information as business-sensitive information and use it only for quotation, sourcing, stock verification and order support.

2.3 Website and Technical Information

When you visit our website, we may automatically collect certain technical information, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time and date of visit

  • Referral source

  • Cookies and similar tracking data

This information helps us improve our website, understand visitor interests and measure advertising performance.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to RFQ and BOM inquiries

  • To provide quotations, stock availability and delivery information

  • To verify part numbers, brands, quantities, date codes and packaging

  • To process orders, shipments and after-sales service

  • To communicate with customers, suppliers and logistics partners

  • To improve our website, products and services

  • To analyze website traffic and advertising performance

  • To prevent fraud, misuse or unauthorized access

  • To comply with legal, accounting and business record requirements

  • To send product availability updates or market information, where appropriate or with your consent

We do not use your information for purposes that are unrelated to our electronic components sourcing and trading business.

4. Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience, analyze website traffic and support online advertising.

Cookies may help us understand:

  • Which pages visitors view

  • Which products or categories are of interest

  • How visitors find our website

  • Whether our advertising campaigns are effective

You may disable cookies through your browser settings. However, some website functions may not work properly if cookies are disabled.

If we use Google Analytics, Google Ads, remarketing or similar advertising tools, we will take reasonable steps to avoid sending personally identifiable information, such as email addresses or platform numbers, to advertising platforms through URLs or tracking tags.

5. How We Share Information

We do not sell your personal information.

We may share necessary information only with trusted parties when required for business operations, including:

  • Our internal staff and authorized offices

  • Suppliers or sourcing partners for checking product availability

  • Logistics and shipping companies

  • Payment or banking service providers

  • Website hosting, email, IT or CRM service providers

  • Professional advisers such as accountants, lawyers or compliance consultants

  • Government, customs or legal authorities when required by law

We only share information that is necessary for the relevant purpose.

6. International Data Transfers

Because we provide electronic component sourcing services to customers worldwide, your information may be processed in Hong Kong, mainland China, Taiwan region, Japan, Europe, the United States or other countries where our customers, suppliers, service providers or logistics partners are located.

We take reasonable steps to protect your information when it is transferred or processed internationally.

7. Data Retention

We keep personal and business information only for as long as necessary for the purposes described in this Privacy Policy, including:

  • Responding to RFQs

  • Supporting customer relationships

  • Processing orders

  • Maintaining business records

  • Meeting legal, tax, accounting or compliance requirements

When information is no longer required, we will delete it, anonymize it or securely store it according to our business and legal needs.

8. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, alteration or disclosure.

These measures may include:

  • HTTPS / SSL website security

  • Restricted internal access

  • Email and system access controls

  • Secure storage of RFQ, BOM and customer information

  • Reasonable supplier and service provider review

However, no internet transmission or electronic storage method is completely secure. We cannot guarantee absolute security, but we work to protect your information with reasonable care.

9. Your Rights and Choices

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

  • Opt out of marketing communications

  • Request information about how your data is used or shared

To exercise these rights, please contact us at:

Email: janet01@chip-bay.com

We may need to verify your identity before processing certain requests.

10. Marketing Communications

We may occasionally send business-related information, such as product availability, market updates or sourcing information, to customers, suppliers, service providers or logistics partners.

You may opt out of marketing communications at any time by contacting us at:

janet01@chip-bay.com

Even if you opt out of marketing emails, we may still contact you regarding RFQs, orders, shipments, invoices or other necessary business communications.

11. California and Other Regional Privacy Rights

If you are located in California, the European Economic Area, the United Kingdom or another region with specific privacy laws, you may have additional privacy rights under applicable laws.

We do not sell personal information. We also do not knowingly collect personal information from children.

If you have any questions about your regional privacy rights, please contact us at:

Email: janet01@chip-bay.com

We may need to verify your identity before processing certain requests.

12. Third-Party Websites

Our website may contain links to third-party websites, which may have additional privacy policies. We encourage you to review these policies to understand how your information may be used.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements or data practices.

The updated version will be posted on this page with a new “Last Updated” date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Email: janet01@chip-bay.com

We may need to verify your identity before processing certain requests.